Blogs

Instead of forcing people to adapt to the organizational culture, what if companies created a culture that adapts to people? When organizations adapt to people, they foster engagement and boost retention. When they don’t, people leave to find a place that aligns with...

We hire for competence and fire for fit. That pattern plays out in organizations all the time. A candidate impresses with experience, credentials, and results. The resume checks every box, and the interviews feel strong. Months later, the story shifts. Communication...

While change initiatives sometimes fail due to flawed strategies, they often fail because they overlook what people need to succeed. Every organization has four distinct needs that arise the moment change is announced. Missing even one allows resistance to quietly...

The core traits of each DISC style remain consistent across generations. However, they are expressed differently based on life experiences and the world they live in. Someone with the D style, or as I call them, Eagles, born in 1966 and another born in 2026 both...

Every graduation season brings the same well-meaning advice: “Find something you love.” It sounds right and feels inspiring, but it’s incomplete. You might love the idea of the job, but actually doing it is another matter. Imagine someone energized by the thought of...

We might think we see the world clearly and without bias. But you might be surprised by a hidden bias in the hiring process. Across the four DISC styles—that I refer to as Eagles, Parrots, Doves, and Owls—there is a recurring meta-bias. We view candidates through our...

Drama at work isn’t just annoying. It’s energy misdirected. It starts small—a sharp glance, a sarcastic comment, a meeting where someone feels ignored. Healthy cultures confront these moments directly and resolve them quickly. Unhealthy cultures amplify them. I...

I’ve always joked that if a Dove, who is usually soft-spoken and caring, moves from New York City to Kansas, they’d be seen as the direct and assertive Eagle. This happens because behavior is judged relative to the surrounding culture. So, the same person can feel...

Many of us don’t act the same at work as we do at home. That’s not hypocrisy. It’s adaptation. Different settings reward different traits, so we lean into what works. The qualities that earn praise in the office can create tension in the kitchen. I know this well....

Hiring managers often lean on instinct. A resume checks the boxes, the candidate comes across sharp and personable, and the conversation feels easy. But chemistry is not the same thing as competence, and confidence alone says little about fit. The strongest hires...